Effective as of 30th August 2019.
This Privacy Policy explains how the website www.clinibee.com (the “Site”) which has been developed by UBQO Limited (“UBQO”) (“Clinibee”, or “we”, “us” or “our”), collects, uses and shares your personal information if you visit the Site or register to use our services, and explains how UBQO handles personal data in order to comply with the EU General Data Protection Regulation 2016, the Data Protection Act 2018 and other relevant data privacy regulations. For convenience, the Site and our services are collectively referred to as the “Service.” This Privacy Policy includes by reference a specific Cookie Policy which can be accessed here.
Clinibee respects your privacy rights and is committed to transparency in how we collect, use and share your personal information. If you have any questions or concerns about your personal information or this Privacy Policy, email us at privacy@clinibee.com.
We collect personal information about you in the following ways:
Personal information that you may provide through the Service or otherwise communicate with us includes:
We may obtain additional information about you from third party sources to enrich your experience with the Service and provide you with more relevant information in the Service.
Our servers may automatically record certain information about how you use the Service, such as your Internet Protocol (IP) address, device and browser type, operating system, the pages or features of the Service that you browsed and the time spent on those pages or features, the frequency with which you use the Service, search terms, the links that you click on or use, and other statistics. We collect this information in server logs and by using cookies and similar tracking technologies to analyze trends, administer the website, track users’ movements around the website, gather demographic information about our user base as a whole, and deliver advertising. See our Cookie Policy for more information.
Subject to the following paragraph, we ask that you not send or disclose to us any sensitive personal information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or union membership) on or through the Service or otherwise. If you send or disclose any sensitive personal information to us (such as when you submit user generated content to the Service), you must consent to our processing and use of such sensitive personal information in accordance with this Privacy Policy. If you do not consent to our processing and use of such sensitive personal information, you must not provide it.
It is important that the personal information we hold about you is accurate and current. Please let us know if your personal information changes during your relationship with us by updating your registration profile or emailing us at privacy@clinibee.com.
We use your personal information for the following purposes or as otherwise described to you at the time of collection:
If you have a Clinibee account (you have a user ID and a password), we use your personal information:
If you request information from us, use the Service or participate in our surveys, promotions or events, we may send you Clinibee-related marketing communications as permitted by law but will provide you with the ability to opt out.
We may create aggregated and other anonymous data from our users’ personal information. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes.
We may use your personal information as we believe appropriate to (a) investigate or prevent violation of the law or our Terms of Service; (b) secure the Service; (c) protect our, your or others’ rights, privacy, safety or property; and (d) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.
We may use your personal information as we believe appropriate to (a) comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities; (b) where permitted by law in connection with a legal investigation; and (c) to prosecute or defend legal claims.
In some cases we may ask for your consent to collect, use or share your personal information, such as when you let us post your testimonials or endorsements in the Service.
We do not share or sell the personal information that you provide us with other organizations without your express consent, except as described in this Privacy Policy. We may disclose personal information to third parties under the following circumstances:
All Clinibee account holders may review, update, correct or delete the personal information in their registration profile by logging into their account. Clinibee account holders may also contact us at privacy@clinibee.com to accomplish the foregoing or if you have additional requests or questions.
You may opt out of marketing-related emails by logging in and changing your account settings or by following the opt-out prompt in the email. You may continue to receive Service-related and other non-marketing emails.
If you gave us consent to post a testimonial to our site, but wish to update or delete it, please contact us.
If you do not provide information indicated as required or mandatory within the Service, or that is otherwise necessary to provide a requested service or feature within the Service, that portion or all of the Service may be unavailable to you and we may deactivate your account.
We may allow service providers and other third parties to use cookies and other tracking technologies to track your browsing activity over time and across the Service and third party websites. We use third party website analytics services that help us analyze users’ interactions with the Site. For more details, see our Cookie Policy.
Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to do not track or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
In some of our communications, we track clicks on links in the communications to content in the Service to help us measure the effectiveness of our communications.
Our Service may include social media features, such as the Facebook “like” button and widgets, such as the “share this” button. These features may collect your personal information and track your use of the Service. These social media features are either hosted by a third party or hosted directly in the Service. If hosted by a third party, your interactions with these features are governed by the privacy policy of the company providing such functionality.
The security of your personal information is important to us. We take a number of organizational, technical and physical measures designed to protect the personal information we collect, both during transmission and once we receive it. However, no security safeguards are 100% secure and we cannot guarantee the security of your information.
Clinibee is headquartered in the United Kingdom and has affiliates and service providers in other countries, and your personal information may be collected, used and stored in the United Kingdom or other locations outside of your home country. Privacy laws in the locations where we handle your personal information may not be as protective as the privacy laws in your home country. European Union users should read the important information provided in Cross-Border Data Transfer about transfer of personal information outside of the European Economic Area.
The Service may contain links to other websites and services operated by third parties, such as social media platforms, advertising services and other websites and applications. These links are not an endorsement of, or representation that we are affiliated with, any third party. We do not control third party websites, applications or services, and are not responsible for their actions. Other websites and services follow different rules regarding their collection, use and disclosure of your personal information. We encourage you to read their privacy policies to learn more.
We may make available in the Service, or link to, features that allow you to share information online (e.g., on message boards, in chat areas, in file uploads, through events, etc.). Please be aware that whenever you voluntarily disclose personal information online, that information becomes public and can be collected and used by others. We have no control over, and take no responsibility for, the use, storage or dissemination of such publicly-disclosed personal information. By posting personal information online in public forums, you may receive unsolicited messages from other parties.
The Service is not directed at, and Clinibee does not knowingly acquire or receive personal information from, children under the age of 16. If we learn that any user of the Service is under the age of 16, we will take appropriate steps to delete that individual’s personal information and restrict that individual from future access to the Service.
restrict your ability to edit, restrict, modify or delete information. Please contact your organization or refer to your administrator’s organizational policies for more information.
Where the Service is provided to you through your employer or another organization, that organization is the administrator of the Service and we act only as its service provider. We are not responsible for the privacy or security practices of these organizations, which have their own privacy policies, and we encourage you to contact them with your privacy-related questions or requests to access, correct or delete your personal information. Please note that your organization’s administrator may be able to:
Please contact your organization or refer to your administrator’s organizational policies for more information.
We reserve the right to modify this Privacy Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Policy we will notify you by email (if you have an account linked to a valid email address) or another manner through the Service that we believe is reasonably likely to reach you.
Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the new changes in the Service (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after the posting of any updated Privacy Policy indicates your acceptance of the update.
If you have any questions or concerns about our Privacy Policy, please contact us.
UBQO Limited. 27 Tilehurst Road, London, SW18 3EU. Attention: Data Protection Officer
Email: privacy@clinibee.com
References to “personal information” in this Privacy Policy are equivalent to “personal data” governed by European data protection legislation.
UBQO Limited is the controller of your personal information covered by this Privacy Policy for the purposes of European data protection legislation and you can contact us and our Data Protection Officer using the contact details listed in the Contact Us section above.
We only use your personal information as permitted by law. We are required to inform you of the legal bases of our processing of your personal information, which are described in the table below. If you have questions about the legal basis of how we process your personal information, contact us at privacy@clinibee.com.
To provide the Service
You have registered with us and we need to use your personal information to provide services you have requested or take steps that you request prior to providing services.
To send you marketing communications; To create anonymous data; For compliance, fraud prevention and safety; To prosecute or defend legal claims
These processing activities constitute our legitimate interests. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal information for our legitimate interests. We do not use your personal information for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted by law).
For compliance with law
Processing is necessary to comply with our legal obligations
With your consent
Processing is based on your consent. Where we rely on your consent you have the right to withdraw it anytime in the manner indicated in the Service or by contacting us at privacy@clinibee.com.
We may use your personal information for reasons not described in this Privacy Policy where permitted by law and the reason is compatible with the purpose for which we collected it. If we need to use your personal information for an unrelated purpose, we will notify you and explain the applicable legal basis.
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
European data protection laws give you certain rights regarding your personal information. You may ask us to take the following actions in relation to your personal information that we hold:
You can submit these requests by email to privacy@clinibee.com or our postal address provided above. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions. If you would like to submit a complaint about our use of your personal information or response to your requests regarding your personal information, you may contact us or submit a complaint to the data protection regulator in your jurisdiction. You can find your data protection regulator here.
If we transfer your personal information out of the European Economic Area or Switzerland and are required to apply additional safeguards to your personal information under European data protection legislation, we will do so. Such safeguards may include applying the European Commission Model contracts for the transfer of personal data to third countries described here, or for transfers to third parties in the United States, ensuring they participate in the EU-U.S. Privacy Shield Framework or Swiss-U.S. Privacy Shield Framework. Please contact privacy@clinibee.com for further information about any such transfers or the specific safeguards applied.
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